Delivery
Where can I see how long the delivery takes?
Unless otherwise stated, items are typically delivered within 10–14 days. We reserve the right to make partial deliveries where it is reasonable for you to accept them.
Please note that products made to your specifications, such as custom-printed jerseys with personalized names, numbers, or logos, require additional production time and may take an extra 2–3 days beyond the standard delivery timeframe.
If we are unable to deliver the items ordered due to circumstances beyond our reasonable control, such as a supplier failing to fulfill its contractual obligations, we reserve the right to withdraw from the contract. In such cases, any payments you have already made will, of course, be refunded in full.
What do I do if my order is not delivered?
In the rare event that a parcel is lost during transit, we will either send a replacement immediately or, if you prefer, issue a full refund of all payments made.
If we are unable to deliver your order due to an incorrect or incomplete shipping address, we will contact you as soon as possible to obtain the correct delivery information before arranging further shipment.
How are deliveries made and how can I track my order?
Orders are shipped using DHL, DPD, Colis Privé, Norway Post, CTT Express, La Poste, NZ Post, Poste Italiane, or PostNord Sweden, depending on the destination country and the most suitable shipping service.
Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment through the relevant carrier's official tracking website.
Return
Do you accept returns?
You will receive an email confirmation once we have received your return and it has been processed by our team. Please allow up to 7 business days for the refund to be processed. The refund will be issued to the original payment method, and the processing time may vary depending on your bank.
How long will it take to get my refund?
In the rare event that a parcel is lost during transit, we will either send a replacement immediately or, if you prefer, issue a full refund of all payments made.
If we are unable to deliver your order due to an incorrect or incomplete shipping address, we will contact you as soon as possible to obtain the correct delivery information before arranging further shipment.
I have a faulty/damaged item(s)
We're sorry to hear that!
If you receive an item that is damaged, defective, or has a manufacturing fault, please contact us through our Contact Us page or email us at admin@sizesall.us as soon as possible. To help us resolve your request quickly, please include your order number, a description of the issue, and clear photos of the affected item(s).
Our customer support team will review the information and, if necessary, arrange for the item to be inspected. If a manufacturing defect or shipping damage is confirmed, we will offer an appropriate solution, which may include a replacement, exchange, or full refund, depending on the circumstances.
Please do not return any item without contacting us first, as we will provide the appropriate return instructions when required.
Will you refund my delivery charge?
If the item you returned is damaged, faulty, or not what you ordered, you will receive a full refund, including the delivery charge.
Delivery charge is not refundable if the return is due to change of mind, unsuitable or no reason.